Patient Policies

Policies, FAQs and Disclaimers

Medical Emergency

Do not use the Website for medical emergencies. If you have a medical emergency, call a physician, qualified health care provider or 911 (or the applicable local emergency number) immediately. Under no circumstances should you attempt self-treatment or treatment of someone else based on anything you have seen or read on the Website.

Not Medical Content

The Content provided on the Website is for informational purposes only and is not professional medical advice, diagnosis, treatment or care, nor is it intended to be a substitute therefore. Always seek the advice of a physician or other qualified health provider properly licensed to practice medicine or general health care in your jurisdiction concerning any questions you may have regarding any Content obtained from this Website and any medical condition you believe may be relevant to you or to someone else. Never disregard professional medical advice or delay in seeking it because of something you have read on this Website. Always consult with your physician or other qualified health care provider before embarking on a new treatment, diet or fitness program. Content obtained from the Website is not exhaustive and does not cover all diseases, ailments, physical conditions or their treatment.

No Physician-Patient Relationship

The presentation of Content on the Website does not establish a physician-patient relationship between you or someone else and the Owner (or any of its physicians) and is not intended as a solicitation of individuals to become patients or clients of the Owner (or any of its physicians).

No Endorsements

Unless specifically stated, the Owner does not recommend or endorse any specific brand of products, services, procedures, business, or other information that appears or that may be advertised on the Website.

Telehealth Ontario

If you require medical assistance outside of our hours of operation, you may visit a local walk-in clinic, an emergency department or call Telehealth Ontario. Telehealth Ontario is a free, confidential service you can call to get health advice or information. A Registered Nurse will take your call 24 hours a day, seven days a week.

Toll-free: 1-866-797-0000

Toll-free TTY: 1-866-797-0007